Q & A

01. Q: It's saying that the DHCP Server Was Not Found.  What do I do?
02. Q: How to open the DHCP service functions?
03. Q: How do you detect whether the current network communications normal and smooth?
04. Q: What are the advantages of using ZeroClients instead of PCs?
05. Q: What field can a Zero Client be applied in?
06. Q: Can both users use the same program at the same time?
07. Q: Can both users surf the Internet at the same time?
08. Q: What’s the minimum requirement for the host PC?
09. Q: Can I install programs onto the SUNDE device?
10. Q: When both users open the same file, can they save the file at the same time?

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01. Q: It's saying that the DHCP Server Was Not Found.  What do I do? 
A:  IP addresses access at the two general methods : a dynamic automatic and the other is designated static. DHCP services for the local network client dynamic allocation of IP addresses.
 
When SUNDE equipment parameters set to the following projects :
 
1) SUNDE activated interface - Setup - selected “Get Dynamic IP Address from DHCP Server”, and then click “Save”.
2) SUNDE activated interface - Setup -selected "Search servers in LAN",and then click “Save”.
 
SUNDE in the implementation of the main computer equipment connected, SUNDE equipment Tip "DHCP Server Was" Not Found " words, the following is likely to lead to a number of reasons :
 
reason 1: the local network may not open the DHCP service functions
reason 2: the current SUNDE equipment and network equipment, network connecting lines may have problems.
reason 3: the current SUNDE thrum network equipment may not be in place.
reason 4 : Check the current operation of the router, restart your router.
 
Notes :
Note 1 : Full DHCP Dynamic Host Configuration Protocol. Provide mainframe dynamic IP address lease allocation. and other configuration parameters for the distribution of legitimate customers of the network TCP / IP services agreement. DHCP provides safe, reliable, convenient and TCP / IP network configuration can avoid address conflicts they can also help retain customers on the network using the IP address. DHCP client / server model, the model DHCP server on the network to maintain the use of IP addresses in the centralized management. This support DHCP client can request to the DHCP server and the rental of IP addresses, as their launching part of the process. "Dynamic Host Configuration Protocol" has been called DHCP.
 
02. Q: How to open the DHCP service functions? 
A:  There are two ways to do this: the first is to bring their own routers DHCP services; The second is on the server or on the host computer software installed DHCP services.

We recommend that users use first, the method does not need any setup, Only routers start on the commencement of direct DHCP services; on the second method, According to the DHCP server software, and users are familiar with their operation.
 
03. Q: How do you detect whether the current network communications normal and smooth?
A:  Detection of the current line network communication methods 
 
The first : a network tester to detect point A to point B communications between normal
The second : connecting a laptop or PC, used to judge ordered Ping point A to point B communication between the normal and specific ways : start - operation - the importation of CMD command - type Ping router IP addresses; Results : should show a bunch of figures.
 
04. Q: What are the advantages of using Zero Clients instead of PCs?
A:  There are many advantages.

• Higher performance, efficiency, and productivity.
• Centralized administration, lower TCO (Total Cost of Ownership).
• Centralized storage, keep confidential file on the server.
• Users got distinguished experience.
• Better IT management.
• Important data and applications are highly secured. 

 
05. Q: What field can a Zero Client be applied in? 

A: There really are no limits as to where SUNDE devices can be implemented.

• Distribution
• Education
• Banking Electronic
• Government
• Hospitality Pharmaceutics
• Internet Service Provider
• Internet ContentProvider
• Manufacturing
• Community Networking
• Telecommunication 

 
06. Q: Can both users use the same program at the same time?
A:  Most software products will allow all users to open and edit different documents at the same time, using the same program. Each user can also use different software products, concurrently. Please note that Users who intend to run the software products concurrently on the SUNDE(s) and host PC are advised to review the Software Products’ End User License Agreement.  
 
07. Q: Can both users surf the Internet at the same time?
A:  Yes, one of the best features of SUNDE is that all users can surf the Internet independently from each other. By using the following methods: modem or broadband and one Internet Service Provider account. 
 
08. Q: What’s the minimum requirement for the host PC? 
A:  CPU (any vendor) 1.5Ghz or higher
      512MB 7200 RPM HDD
      Fast Ethernet switch to connect to the host PC  
 
09. Q: Can I install programs onto the SUNDE device? 
A:  It is recommended to install software applications on the host PC in order for your SUNDE terminal to access it.
 
10. Q: When both users open the same file, can they save the file at the same time?
A:  It depends on the types of applications you are running. Some applications will provide full read and write privileges to the user who opens or accesses the file first, the other users may then have read only privilege. This is same situation where many people access the file on the network hard-disk (NAS).